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Nicole – Certified Paraoptometric
Nicole is our primary patient care assistant and will often begin your examination by performing some tests and obtaining your health information. She oversees our ancillary testing as well, performing tests requested by Dr. Baker to better evaluate patient's conditions. She very quickly has absorbed a wealth of information and is eager to grow with our office to help our patients receive the best possible care. She is a certified paraoptometric.
Nicole also has a hand in preparing insurance documents prior to your arrival to help understand what tests, procedures, and items may and may not be covered. No one likes surprises after all.
Like Dr. Baker, Nicole is also a born-and-bred Madison local. Nicole has become Dr. Baker’s go-to for translating youthful slang to make him SO WOKE.
Deanna - Patient Care Coordinator
As our full-time Patient Care Coordinator, Deanna handles many of the day to day managerial aspects of the office in addition to her front desk reception duties. From the time you call our office to schedule your exam, to the moment your visit is complete, Deanna ensures you are properly cared for. She is happy to answer any questions, and never hesitates to provide unsurpassed customer service. With Deanna’s help, our patients experience a seamless visit with a personal touch.
Deanna is our easy-going, fun-loving teammate that makes coming to the office a true pleasure. She and her husband Victor have raised five kids, all Madison and college graduates. Although she’s a northeast Ohio native, she has a deep love for Holmes County and believes she has a spiritual connection to Janis Joplin (or at least that’s what Dr. Baker calls it).
